Hope this helps! Keep me posted for further assistance. Turn the printer off, wait 30 seconds, and then turn it on. Restart the printer to clear any error states. Resolve any errors before you use the printer. Make sure no error messages or blinking lights display on the printer control panel. Make sure the correct ink or toner cartridges are installed and the printer has sufficient ink or toner for your print job.
Make sure the paper is loaded into the input tray and the paper width guides rest gently against the sides of the stack. Press the Power button to wake it or turn it on. Make sure the printer is not off or in Sleep mode. The printer should be on, have paper in the input tray, have sufficient ink or toner, and display no errors or blinking lights. Try using the printer after each task to see if the issue is resolved. Perform the following tasks in the order given. Try uninstalling and reinstalling HP smart app and see how it goes. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.If you're lucky, your printer may even give you a test page with an error code or other information on it you can decipher. If the printer can't even print its own test page, then you'll want to focus on repairing the printer rather than driver or software issues. If your printer's own test page comes out fine but Windows throws an error, you can be reasonably sure you have a software problem. Click Open Print Queue > Printer and choose Print Test Page. On a Mac, open System Preferences > Printers and Scanners, then select your printer. Select your printer, then click Manage > Print a Test Page. Windows' test pages can be printed by heading to Settings > Devices > Printers & Scanners. You can usually run your printer's self-test by pressing a series of buttons as the printer boots up, which you'll find outlined in your printer's manual. Both your printer and your computer can print test pages that may help you narrow down your issue. If you still can't figure out the problem, it may help to run a few diagnostic tests. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.
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